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Dear Customer,
Thank you for your continued support of Good Smile Company products.
This is in response to your inquiry regarding the issue.
Our customer-support-service period of your item is already expired.
We regret to inform you not offering any support for your request.
Our stock is no longer prepared to supply any replacement parts.
Many products distributed by Good Smile Company have already reached this stage.
Unfortunately, it is not available that you purchase any extra or replacement parts.
We are terribly sorry that we cannot help you on this matter, but your great understanding would be much appreciated.
Please note that due to our company moving offices, our support teams will be temporarily unavailable during the following periods.
GSC Product Related Customer Support
22nd January 2016 - 26th January 2016. (JST)
Any inquiries made during the above periods will be answered in order of receipt once the move has been completed.
We apologise for any inconvenience that this may cause our customers.
Regards,
Good Smile Company Customer Support
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Please check website below, if you want to repair by yourself.
DIY Figure Repairs
Scuffed Paint:
http://mikatan.goodsmile.info/
en/2011/04/04/diy-figure-
repairs-part-3-scuffed-paint/
Broken Joints:
http://mikatan.goodsmile.info/
en/page/3/?s=diy+figure+
repairs
Reinforcing Joints:
http://mikatan.goodsmile.info/
en/2011/03/28/diy-figure-
repairs-part-2-reinforcing-
joints/
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